PowerSchool Mobile App - Fix
December 07, 2022
Launch the media gallery 1 playerWe have been notified that there is a fix for the PowerSchool Mobile app! If you have not experienced any issues, you can ignore this email. But if you have ran into the sync issue, please try these steps. Thank you!
Mobile App Sync Issue:
The update to PowerSchool Core version 22.11 caused a sync issue with the PowerSchool Mobile app. This version of PS does not sync correctly with the app without each user doing the following steps to re-sync the app.
1. Force close the app: double-tap the home button and closing the app.
2. Uninstall the app: then turn off your phone for at least 30 seconds, and then reinstall the app.
3. Then try forcing the mobile app to re-pull the district information. After logging out of the mobile app, you should see four boxes on the login screen, this is for the district code. Tap on the link right below the District Code that says “Where is my district code?” on the login screen. On the page that comes up tap either “Enter Server Address” and then enter the URL in the box on the next page and hit submit.
Note: The URL is your parent portal link. You could also select "Search by School or District" to search for your district by name and state.
If you need to type in the URL - here it is: https://jcc.nebps.org/public/